G-Tech Medical

Privacy Policy

G-Tech Medical Privacy Policy

Effective Date: July 2026

This Privacy Policy describes how G-Tech Medical collects, uses, discloses, and safeguards information when you visit our website, contact us, or use our products and support services.

Information We Collect

We may collect information you voluntarily provide, including your name, email address, phone number, shipping information, and communications with our team. We may also collect limited technical information such as IP address, browser type, device information, and website usage through cookies and analytics tools.

How We Use Your Information

  • Respond to inquiries and provide customer support
  • Support patients and clinical sites using the GutTracker system
  • Coordinate shipments and device logistics
  • Provide device setup assistance and troubleshooting
  • Improve our products, services, and website
  • Comply with applicable legal and regulatory obligations

Information Sharing

G-Tech Medical does not sell or rent your personal information. We may share information with trusted service providers who assist in operating our business or when required by law.

Cookies

Our website may use cookies and similar technologies to improve functionality and understand website usage. You may disable cookies through your browser settings.

SMS Communications

Patients and clinical sites may opt in to receive SMS communications by initiating a text message to G-Tech Medical at (650) 960-7519 regarding their use of the GutTracker system. SMS communications begin only after the user initiates contact. By initiating an SMS conversation with G-Tech Medical, you consent to receive SMS communications related to your inquiry and use of the GutTracker system.

You may receive SMS messages regarding:

  • Setup assistance
  • Patch placement guidance
  • Bluetooth and app troubleshooting
  • Device status questions
  • Shipment coordination
  • Scheduling support
  • Responses to patient inquiries

SMS communication is user-initiated. We do not send unsolicited marketing or promotional text messages.

Message frequency may vary depending on the type of communication and your interactions with our team.

Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message. Alternatively, you may contact G-Tech Medical directly to request removal from SMS communications.

For assistance, reply HELP to any SMS message or contact us at (650) 960-7519 or info@gtechmedical.com.

Phone numbers and SMS consent information are not shared with third parties or affiliates for marketing purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

650-960-7519
info@gtechmedical.com